Appointments

To make an appointment or to speak to one of our clinicians, please telephone the surgery on 01246 819444 and our reception staff will be pleased to help you.

During the Coronavirus Pandemic

We are still open and seeing patients, however the way we are working has changed.  Appointments with GPs and Nurse Practitioners are telephone appointments.  During your phone call the GP or Nurse Practitioner may invite you to surgery for a face to face appointment or arrange to have a video consultation with you. 

If you are invited to surgery a face covering must be worn, the only exception is if this is agreed with a GP prior to the appointment. 

Duty Doctor
Each day there is a doctor available to deal with any emergencies. They can be contacted via reception.

When booking an appointment you will be asked for some brief details of the problem so that your appointment is made with the most appropriate person.

It is not always necessary to see a doctor for a repeat sick note, completion of forms, etc. Our receptionists will be able to help you with any general non medical queries.  

Due to the Coronavirus Pandemic the booking of online appointments has been temporarily suspended.

Home Visits

If possible please try to telephone reception before 10am if you require a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.

Test Results

Please call the surgery on 01246 819 444 to enquire about your test results.

Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.

When you take your test you will be told how long it will be before the results are returned to the practice.

It is your responsibility to check your results and to make an appointment to discuss them with your doctor if your are advised to do so.

                                                                  EXTENDED ACCESS

 Did you know that as a patient at The Springs Medical Partnership you might be able to use the extended access appointments available at Barlborough Medical Practice, The Springs Medical Partnership or Welbeck Road Health Centre?

A new service, commissioned by NHS England (which is part of the Government’s ‘General Practice Forward View’ Programme) has enabled collaborative working to allow additional access to patients of the following 9 Practices:

 The Springs Medical Partnership

Barlborough Medical Practice

Welbeck Road Health Centre

Shires HealthCare Shirebrook

Crags Health Centre, Creswell

Creswell & Langwith Surgeries

Emmett Carr Surgery, Renishaw

Friendly Family Surgery Bolsover

Castle Street Bolsover

 This group of 9 Practices in North East Derbyshire will be known as the ‘North Derbyshire GP Collaborative’ (NDGPC).

Additional access will be provided at 3 of the Practices in the area on behalf of all 9 Practices. This  additional access will be in the form of pre-bookable and on-the-day appointments which can be booked via your own Practice where you are registered. These will be available during Evenings and Weekends. This service will start from 1st September 2018.

Please note- you will still remain registered with your existing Practice and your existing access to your Practice will not be affected. This service is available in addition to the current GP Practice services provided.

 Details of the 3 Practices providing this service are:

The Springs Medical Partnership: Staying open until 8pm Mon and Tues.

Barlborough Medical Practice: Open Saturday Morning 8am – 11.30am.

Welbeck Road Bolsover: Staying open until 8pm Wed and Thurs.

Please note that during the Coronavirus Pandemic opening hours may be different from the above.

Friday appointments will be provided on a rota basis.

Derbyshire Health United: Will provide the service on Sundays and Bank Holidays.

 Please note that not each site will be open extra hours each day, you must telephone first.

We are unable to see patients who do not pre-book.

 Please be assured that the 9 Practices have signed an Information Sharing Agreement which governs the appropriate use of patient data in order to provide Health Care Services. Existing confidentiality clauses ensure that all employees access data appropriately and in a fully audited manner.

  Information about why extended access is happening and what it should mean for patients is available here: https://www.england.nhs.uk/gp/gpfv/redesign/improving-access/