We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. 

To pursue a complaint please complete this form and the practice manager will deal with your concerns appropriately.

NOTE:

If you are complaining on behalf of someone else, has consent been gained from the patient giving permission for us to discuss their medical records with you? A Third-Party Consent Form will need to be completed. Please download and fill in this form and return to us at ddicb.admin.thesprings@nhs.net