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Online Services

ONLINE CONSULTATION

PLEASE NOTE THIS SERVICE SHOULD NOT BE USED FOR ANY URGENT OR ON THE DAY HEALTH ADVICE. NOR SHOULD IT BE USED TO REQUEST A HOME VISIT. 

If you need help with a non-urgent clinical matter or have an admin query such as requesting a sick note  click here

IT MAY TAKE UP TO 48 WORKING HOURS FOR YOUR REQUEST TO BE REVIEWED.

Please note that the online service for medical queries is only available between 7am and 1pm Monday - Friday. 

Please telephone the surgery if you require assistance when the service is unavailable.

 To access your medical records please use Systmonline or NHS app online

Repeat PrescriptionsManage your Repeat Prescriptions
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments

If you are in a life-threatening situation

Please remember that if you have a medical emergency, such as a suspected heart attack, stroke, or other serious life-threatening condition, call 999. 

General Information 

We know that getting through on the phone can be difficult, we are doing our very best to answer calls as quickly as possible so please bear with us. We understand that it can be very stressful however swearing at and being abusive to our receptionists is unacceptable. The Government has a Zero Tolerance Policy which is supported by the practice which says that GPs and their staff have a right to care for others without fear of being attacked or abused. Please be polite we are trying our very best to help you.

Please remember for non-urgent queries and questions you can also contact the surgery via our online consultation system located on our website www.thespringshealthcentre.co.uk
The Springs Health Centre have had a Patient Participation Group since around 2005.  The meetings are held on a Tuesday at 5.00pm every 3 months, if you are interested in becoming a member of the group please email ddicb.admin.thesprings@nhs.net

 Springs Medical Partnership

Patient Volunteer Bank

Volunteers needed to help train student doctors!

 

Could you spare 20  minutes to share your experiences of health and illness with student doctors? 

 

We are welcoming student doctors from the University of Sheffield to the practice to gain practical experience. 

Students in their first two years of training come to the practice in groups of six-eight to learn about different medical conditions, and to chat to patients with these problems to find out how it affects them. 

 

The programme aims to help students put their ‘book’ learning into a real life context and increase their ability to understand health from a patient’s perspective.  It is usually a very enjoyable session, and the students find it very helpful.

 

We would like to set up a bank of volunteers who would be able to come in for about 20-30 min  to share their story with the students and help them learn. These sessions typically happen on Thursday mornings (10.30 –11.30am)

 

The students will be learning to speak to patients and listen to their stories. There may be a GP present as a tutor to help the students ask their questions. The time set aside for the students is for their learning so there wouldn’t be an opportunity to get treatment from a GP as part of the session.

If you feel you would be able to help with one of these sessions, then please leave your name and contact details with the front desk, or contact us on 01246819444 or email us on ddicb.admin.thesprings@nhs.net

We would like to hear from any patients who wish to volunteer. We are  particularly looking for patients with any of the following experiences:

 

  • Lung problems (COPD, asthma, lung cancer)
  • Kidney problems
  • Liver problems
  • Bowel problems (IBS, crohns, ulcerative colitis, cancer)
  • Skin problems (eg eczema, psoriasis or acne)
  • A carer for a person with Dementia
  • Stroke
  • Osteoporosis
  • An eating disorder
  • Breast cancer
  • Heart attack /angina
  • Atrial fibrillation
  • Epilepsy
  • Rheumatoid Arthritis
  • Osteoarthritis
  • Chronic pain/fibromyalgia
  • Depression
  • Prostate problems
  • Diabetes
  • Pregnancy/new baby

Thank you 

(Site updated 27/03/2024)

Contact Details

The Springs Health Centre

Contact Telephone

01246 819444
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